Workshop Service Types - Ralph Colman Cycles

Workshop Service Types

Service Promise

We pride ourselves on our knowledgeable and friendly staff. The goal of both our Shop-floor and Workshop teams is to give you the best bike shop service you've ever received… more

Service types

Service One - £35 or HALF PRICE*
Safety Service

*Half Price annually with bikes bought from us over £400!

1. Wheels & tyres
  • check both wheel hubs and adjust if necessary
  • check wheels are straight; including 5 mins adjustment if necessary
  • check tyres for wear 
  • re inflate tyres to appropriate pressure
2. Crank, pedals & gears (excludes hub gears)
  • check bottom bracket (between pedals) for inappropriate movement
  • check wear on chainset, chain and rear cassette 
  • lubricate as necessary chainset, chain and rear cassette
  • adjust gears for smoother operation 
3. Brakes
  • align brakes for improved efficiency
  • check brake cables and adjust if necessary
4. Check headset (below handlebars) and adjust if necessary
5. Check tension in nuts and bolts across bike

Service Two - £60 or HALF PRICE*

*Half Price annually with bikes bought from us over £400! 


All the elements of Service One plus:


6. Strip
  • cranks (pedal arms)
  • chain
  • cassette (rear gears)
  • front and rear gear shift mechanisms 
7. Degrease all parts using solvent free eco-friendly process
8. Refit and lubricate all parts
9. Re-index gears

Service Three - £80
Bearings Package

Service One + Service Two + something extra:


Everything from Service One and Two plus ONE of either:

10.Headset (below handle bars) Service - strip, check, degrease, refit and lubricate, OR

11.Bottom bracket (between pedals) Service - strip, check, degrease, refit and lubricate, OR

12.Front & Rear Hub Service (excluding hub gears) - strip, check, degrease, refit and lubricate

Service Four - £110
Full Service

Everything that your bike deserves. If it could choose, it'd pick this.

All elements of Services One and Two plus ALL options of Service Three i.e. elements 10 plus 11 plus 12.

  • Please ensure your bike is here by 11:00 am on the booked day of service. Our workshop is very busy and we will have to give your slot away if the bike isn't here on time! If you need to arrange a different drop off time, please let us know and we'll try to accommodate your needs.
  • Dirty bikes may incur extra service costs up to £20.
  • Bikes that qualify for lifetime free servicing are issued a with service manual. This must be presented with the bike on the day of service. Over the life of your bike the service manual will become filled with valuable information which can help your mechanic with any issues, take good care of it! Replacement books are available at a charge of £5
  • Any parts fitted during a service will incur additional labour charges unless otherwise stated.